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Technical support for Bigasoft software

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If you still can't solve your problem, please contact our support team, do remember to send us the information :Version number, Operating System version, Hardware configuration, and The error message.


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Bigasoft Corporation also provides technical support to all licensed users via .

Help us to help you - Please make sure to provide our technical support staff with full details about the issue you are experiencing (your question, what application you are using, the exact version, what operating system, etc.). We respond very quickly to - normally you will receive a response within a workday.

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Press Release

Bigasoft Releases New WebM Converter Software

Bigasoft Total Video Converter Upgrade Center

Bigasoft fully supports WebM/VP8 decode

Bigasoft Total Video Converter Updated to support ProRes Conversion

Bigasoft announces Total Video Converter support for WebM/VP8 decode

Total Video Converter

Bigasoft Total Video Converter

Unlimited Movies, Unlimited Fun.

Video Downloader Pro

Bigasoft Video Downloader Pro

Unlimited Movies Ready.

iPhone Ringtone Maker

Bigasoft iPhone Ringtone Maker

Express your personality.

Bigasoft VOB Converter

Bigasoft VOB Converter

Save your DVD discs.

iMovie Converter

Bigasoft iMovie Converter for Mac

Unlimited Footages, Unlimited Creativities