If you still can't solve your problem, please contact our support team, do remember to send us the information :
Version number, Operating System version, Hardware configuration, and The error message.
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Bigasoft Corporation also provides technical support to all licensed users via .
Help us to help you - Please make sure to provide our technical support staff with full details about the issue you are experiencing (your question, what application you are using, the exact version, what operating system, etc.). We respond very quickly to - normally you will receive a response within a workday.